Leadership/Communication Sample Questions

Questions on The Speed of Trust by Stephen Covey

Q: Stephen Covey examines myth versus reality regarding principles of trust. Which of the following is TRUE regarding the nature of trust?

a) Trust cannot be restored once violated.

b) Trust is built exclusively on sincerity.

c) Trust cannot be created or destroyed.

d) Trust can become a strategic advantage.

Q: Major Williams has decided to tackle communication problems within her department. Based on Covey’s suggestions, which of the following strategies should she utilize?

a) Tread carefully. Avoid acknowledging the unsaid.

b) Confront issues only after they turn into problems.

c) Take issues head on, even the taboo.

d) Confront the person creating the issue first.       

Questions on Make Your Own Bed by William H. McRaven

Q: One of your team members is sick and unable to perform at full capacity. According to William H. McRaven’s Make Your Own Bed, which of the following is the ideal course of action for a leader?

a) Remove the sick member from the team.

b) Ensure other team members pick up the slack.

c) Provide the team a day of rest.

d) Encourage the sick member to work harder.

Q: According to Admiral William H. McRaven, which of the following qualities MOST contributes to a leader’s success?

a) Integrity

b) Aptitude

c) Communication skills

d) Determination

Questions on Influence: The Psychology of Persuasion by Robert B. Cialdini, PH.D

Q: Harvard social psychologist, Ellen Langer, conducted an experiment asking a small favor from people waiting in line. Which of the following words triggered an automatic compliance response?

a) “Pardon”

b) “Because”

c) “May I”

d) “Please”

Q: According to Influence – The Psychology of Persuasion, are people willing to perform a larger favor than one they received?

a) Yes, people may perform a larger favor to relieve themselves of the psychological burden of debt.

b) Yes, but only if the person foresees the need for another favor in the near future.

c. No, the reciprocity rule dictates that people will only partake in equal exchanges.

d. No, unless there exists a long-standing history of trust for whom the favor is being done.

Police Department Sample Questions

Q: An administrator knowingly assigns equipment to an officer who is incapable of using an ordinary amount of care. This could make the administrator liable for _____.

a) negligent deputation

b) negligent entrustment

c) negligent ordination

d) negligent consignment

Q: With regard to dispatch, which of the following policies must officers adhere to?

a) Officers must acknowledge the receipt of transmission for other units upon visual confirmation.

b) Officers must remain within 30 minutes of their established zone.

c) Officers must provide verbal acknowledgement when a call comes through the Mobile Computer Terminal.

d) Officers must observe calls from dispatch as a direct order.

Fire Department Sample Questions

Q: When the 1st arriving suppression company responds to a fire alarm at a high-rise building, which of the following items is a minimum equipment requirement?

a) Flat head axe.

b) Pike pole.

c) Bolt cutter.

d) Sledgehammer.     

Q: Which of the following is a backdraft indicator?

a) Smoke with a neutral plane pulses.

b) Dense smoke shifts into a more transparent hue.

c) Fire advances throughout a complex filled with contents that have a low-heat release rate.

d) Low velocity flames discharge opaque smoke.